Last Updated: [Date]

Welcome to Teva Store! These Terms and Conditions govern your use of our website (tevashoesus.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Our Adventure Community

Teva Store serves outdoor enthusiasts, active families, and comfort-seeking adventurers worldwide (excluding Asia and certain remote areas). Our products are designed for those who value both performance and style in their footwear.

2. User Responsibilities

As a valued member of our adventure community, we ask you to:

  • Provide accurate and complete information when creating an account or placing orders
  • Use our website and services only for lawful purposes
  • Not attempt to interfere with website operations or security
  • Be responsible for maintaining the confidentiality of your account credentials
  • Comply with all applicable laws and regulations in your jurisdiction

3. Products and Services

Product Range

We specialize in adventure-ready footwear including:

  • Hiking boots and shoes
  • Performance sandals and flip flops
  • Water-friendly footwear
  • Casual and athletic shoes
  • Footwear for men, women, boys, girls, and toddlers

Product Information

We strive for accuracy in product descriptions, images, and specifications. However, slight variations may occur, and colors may appear differently depending on your device display.

Hygiene Considerations

For health and safety reasons, certain items (notably slippers and sandals/flip flops) marked as final sale cannot be returned unless defective.

4. Ordering and Payment

Order Process

When you place an order:

  • You’ll receive an order confirmation email
  • We process orders within 1-2 business days (excluding weekends/holidays)
  • You’ll receive tracking information when your order ships

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Currency

All prices are in USD. International customers are responsible for any currency conversion fees or import taxes.

5. Shipping Policy

Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50, via EMS with delivery in 15-25 business days after shipment

International Shipping

We ship worldwide except to Asia and certain remote areas. International customers are responsible for any customs fees or import taxes.

6. Returns and Exchanges

Return Policy

  • Returns/exchanges must be initiated within 15 days of receiving your order
  • Items must be in original, unworn condition with all tags attached
  • Customers are responsible for return shipping costs unless the item is defective

Refund Process

  • Refunds processed within 5-7 business days after we receive and inspect returns
  • Original shipping fees are non-refundable

Damaged or Defective Items

Contact us within 3 days of delivery with photos of the issue. We’ll arrange a free replacement or refund.

7. Intellectual Property

All content on our website (logos, text, images, etc.) is the property of Teva Store or its licensors and is protected by intellectual property laws. You may not use our content without express written permission.

8. Limitation of Liability

Teva Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays in shipping beyond our control (customs delays, weather, etc.)
  • Incorrect product information due to technical errors

9. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

10. Changes to These Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date.

11. Contact Us

For questions about these Terms or our policies:

Teva Store Customer Service
Email: [email protected]
Physical Address: 4142 Coplin Avenue, Phoenix, US 85034

Thank you for choosing Teva Store for your adventure footwear needs!